BlckSnake IT Services Terms of Service
Introduction
Welcome to BlckSnake IT Services (“we,” “us,” or “our”). By accessing or using our website or services, including BLCKFLIX Elite and BlckSnake Cloud Services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, please do not use our services.
1. Use of Our Services
1.1 Acceptance of Terms:
By accessing and using BlckSnake IT Services, including BLCKFLIX Elite and BlckSnake Cloud Services, you accept and agree to be bound by these terms of use, which may be updated by us from time to time without notice. It is your responsibility to review these terms periodically.
1.2 Compliance:
You must comply with these Terms of Service and all applicable laws and regulations.
1.3 User Accounts:
If you create a user account, you are responsible for maintaining the security of your account and for all activities performed under your account.
1.4 Privacy:
Our Privacy Policy governs how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.
2. Content and Intellectual Property
2.1 Ownership:
We own or have appropriate licenses for all content and materials on our website and services, including text, graphics, logos, and software. BLCKFLIX Elite does not own the copyright unless explicitly stated.
2.2 Restrictions:
You may not reproduce, modify, or distribute our content without our express written consent.
3. User Content
3.1 Posting:
If you post user-generated content on our website or services, you are solely responsible for the content you post and any consequences that may arise.
3.2 Rights:
By posting user-generated content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute the content.
4. BLCKFLIX Elite Services
4.1 Elite Accounts:
BLCKFLIX Elite provides unparalleled access to a world of high-quality entertainment, including advanced streaming features, priority content access, and enhanced user support.
4.2 Content Requests:
Elite users can submit up to 20 content requests per month, enjoying priority fulfillment as part of the Elite service.
4.3 Upgrades:
Users may upgrade to BLCKFLIX Elite to unlock additional features, including superior streaming quality, exclusive content access, and advanced account privileges.
4.4 Usage Limits:
Elite accounts are limited to 6 simultaneous streams per account and are restricted to one IP address. Account suspension may occur if multiple IP addresses are detected.
4.5 Service Changes:
BLCKFLIX Elite reserves the right to modify or discontinue services, features, or content at any time, with or without notice. Subscribers will be informed of significant changes that impact their experience.
4.6 Content Availability:
While BLCKFLIX Elite strives to provide a diverse range of content, availability is not guaranteed. Certain content may be updated, replaced, or removed at BLCKFLIX’s discretion.
4.7 Account Security:
Subscribers are responsible for maintaining the confidentiality of their account credentials. BLCKFLIX Elite is not liable for any unauthorized access or activity under a user’s account.
5. Tech Support Inclusions
Our tech support services include:
- Software troubleshooting and assistance.
- Device connectivity and configuration.
- Email setup and support.
- Operating system support.
- Network-related issues.
- Peripheral device support.
- General system maintenance.
- Mobile device assistance.
6. Website Services Inclusions
Our website services encompass web design, hosting, and maintenance. Specific services may have additional terms and inclusions.
7. BlckSnake Cloud Services
7.1 Service Description:
BlckSnake Cloud Services provides cloud hosting, dedicated servers, and various IT solutions. We strive to keep our services available at all times, but we do not guarantee uninterrupted service.
7.2 User Responsibilities:
You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
7.3 Prohibited Activities:
You agree not to use BlckSnake Cloud Services for any unlawful or prohibited activities, including but not limited to:
- Spamming or sending unsolicited emails.
- Distributing malware or engaging in phishing activities.
- Hosting or distributing illegal content.
8. Subscription Cancellation
You may cancel your tech support or BLCKFLIX Elite subscription at any time, but refunds or prorated refunds are not provided for the unused portion of a subscription.
9. Zero Return Policy
We have a “Zero Return Policy” in place. This means we do not offer refunds or returns on services provided. We are committed to addressing service quality concerns.
10. Data Loss Disclaimer
We are not liable for any data loss that may occur as a result of using our services.
11. Termination
We reserve the right to terminate or suspend your access to our website and services without prior notice if you violate these Terms of Service or engage in behavior that we consider harmful or disruptive.
12. Disclaimer
We provide our website and services on an “as is” and “as available” basis without any warranties, either express or implied. We do not guarantee that our services will meet your specific requirements or that the service will be uninterrupted or error-free.
13. Limitation of Liability
To the fullest extent permitted by law, BlckSnake IT Services shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services.
14. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the state of Maryland, USA. Any legal action or proceeding arising under these terms will be brought exclusively in such jurisdiction.
15. Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will post the updated terms on our website, and your continued use of our website and services will indicate your acceptance of the modified terms.
16. Contact Information
If you have any questions about these terms, please contact us at:
BlckSnake IT Services
Email: [email protected]
Website: Contact Us