Welcome to BlckSnake IT Services (“we,” “us,” or “our”). By accessing or using our website or services, you agree to comply with and be bound by these Terms of Service.

1. Use of our Services

By using our website and services, you agree to:

1.1 Compliance: Comply with these Terms of Service and all applicable laws and regulations.

1.2 User Accounts: If you create a user account, you are responsible for maintaining the security of your account and for all activities performed under your account.

1.3 Privacy: Our Privacy Policy governs how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

2. Content and Intellectual Property

2.1 Ownership: We own or have appropriate licenses for all content and materials on our website and services, including text, graphics, logos, and software.

2.2 Restrictions: You may not reproduce, modify, or distribute our content without our express written consent.

3. User Content

3.1 Posting: If you post user-generated content on our website or services, you are solely responsible for the content you post and any consequences that may arise.

3.2 Rights: By posting user-generated content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute the content.

4. Tech Support Inclusions

Our tech support services include:

  • Software troubleshooting and assistance.
  • Device connectivity and configuration.
  • Email setup and support.
  • Operating system support.
  • Network-related issues.
  • Peripheral device support.
  • General system maintenance.
  • Mobile device assistance.

5. Website Services Inclusions

Our website services encompass web design, hosting, and maintenance. Specific services may have additional terms and inclusions.

6. Subscription Cancellation

You may cancel your tech support subscription at any time, but refunds or prorated refunds are not provided for the unused portion of a subscription.

7. Zero Return Policy

We have a “Zero Return Policy” in place. This means we do not offer refunds or returns on services provided. We are committed to addressing service quality concerns.

8. Data Loss Disclaimer

We are not liable for any data loss that may occur as a result of using our services.

9. Termination

We reserve the right to terminate or suspend your access to our website and services without prior notice if you violate these Terms of Service or engage in behavior that we consider harmful or disruptive.

10. Disclaimer

We provide our website and services on an “as is” and “as available” basis without any warranties, either express or implied. We do not guarantee that our services will be uninterrupted, secure, or error-free.

11. Limitation of Liability

We are not liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of your use of our website or services.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will post the updated terms on our website, and your continued use of our website and services will indicate your acceptance of the modified terms.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state of Maryland, USA.

14. Contact Us

If you have any questions about these Terms of Service or need to contact us for any reason, you can reach us at:

Email: [email protected]

Website: Contact Us